When my husband got a job offer in Eastern Europe, I was excited about the opportunity but concerned about how we were going to get our Newfie, Millie, overseas. After becoming overwhelmed by all of the details involved, we decided to use a pet transportation company. Millie is about a hundred pounds, and she’s a hefty girl, so she couldn’t be transported in a standard crate. We were also on a short timeline for the move, so I was pretty stressed out about how everything was going to come together. Our transportation company recommended Express Pet Movers to have a custom crate built, and that’s when I was put in contact with Cissy. To say she was AMAZING would be an understatement. From the first moment we spoke, she put my mind at ease about the process and assured me everything would be taken care of. Not only was she 100% knowledgeable about airline crate requirements and specifications, but she was also warm, friendly, funny, reassuring, and above all, genuine and trustworthy. She went out of her way to make sure I didn’t have to worry about anything, and I felt completely comfortable putting my baby girl’s needs in her hands. I never had the opportunity to directly thank her husband, John, but he created a masterpiece! The crate he built is absolutely incredible, and it’s very clear he takes pride in his work, down to the smallest details! I honestly can’t say enough good things about how wonderful this company is. If you’re looking for someone to build a custom crate for your fur baby, look no further! Express Pet Movers is the only way to go. Thank you, Cissy and John, for everything to did for me and Millie. I am so grateful!